Weightally
Support

Help lives inside the program. For anything else, a person answers.

Every screen has a guide a click away under Help, written in plain words and updated with every release.

Help & guides

Step-by-step guides for every screen, from the first booking to the VAT return, inside your copy under Help.

Updates

Included. New versions go to the demo first, then to every company, with the previous version kept to go back to.

Your data

Your own database, on your own address. Backed up nightly. Every list downloads as a spreadsheet, so nothing is locked in.

Questions people ask

Does it do DEFRA's digital waste tracking?

Yes. Transfer notes are sent to the service as they are completed, one at a time, with the accepted reference kept on the note. The sandbox is used until you say go live.

Can our customers order online?

Yes, two ways: a booking page you can put on your website, and the customer portal, where account customers order against their own prices.

We use Sage. Will it fit?

Issued invoices export in Sage, Xero and QuickBooks formats from the invoice screen, and the API lets an accounts link read them directly.

Can drivers use their own phones?

Yes. The driver app is a small Android app, or the same screens in the phone's browser. Each driver sees only their own jobs.

How many users can we have?

As many as you like. The price is for the company, not per seat.

Can our accountant see the books?

Yes. Your admin makes a read-only sign-in: it sees everything management sees, the books included, and can change nothing. HR stays closed to it.

What does the free trial show?

Hartwell Waste Services, a made-up company with eleven sites and a year of work in it. Give us your email and we send you a username and password from demo@weightally.co.uk: a manager's sign-in for 30 minutes from when you first sign in. Nothing you do there is sent to anyone, and the data is put back fresh every night.

Where does it run?

On our servers in the UK, one copy per company at your own address (yourname.weightally.co.uk), or on a server of your own if you prefer. The office uses it in a browser; drivers on their phones.

Talk to us

Book a demo with your own kind of work in it

Tell us what you do. A demo takes an hour on a video call; bring a day's tickets and a few bookings and we will set them up first, so you see your own work in it rather than ours.

Or email hello@weightally.co.uk, or try it yourself right now.

Try it now. No card, no call, no catch.

Give us your email, we send you a sign-in, and you are inside Hartwell Waste Services, a made-up company with eleven sites and a year of skips, tipping, aggregates, plant, people and accounts, for 30 minutes. Change anything: it is reset every night.